Terms of Use

Last updated: October 7, 2025

1. Acceptance of Terms

Welcome to Vehicle Detector. These Terms of Use govern your access to and use of the Vehicle Detector mobile application and web-based system (the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

2. Eligibility

You must be 18 years of age or older to use the Service. By using the Service, you affirm that you meet this requirement.

3. Ownership of Content

All content uploaded or generated through the Service, including images, GPS data, user metadata, and license plate data, becomes the property of the Service. Users grant the Service full rights to store, process, and utilize this data for operational, analytical, and legal purposes.

4. Collection and Use of Personal Information

The Service collects and stores the following:

  • User account details
  • Photos captured through the mobile app
  • GPS coordinates and timestamps
  • License plate sightings

This data may be considered personally identifiable information (PII) under South Africa’s Protection of Personal Information Act (POPIA). By using the Service, you consent to the collection, processing, and retention of this data in compliance with applicable privacy laws. The Service will destroy such data when it is not necessary to provide services, and to comply with legal requirements.

5. Third-Party Data Sharing

The Service may share data with law enforcement agencies or other third parties at its sole discretion when legally required or in support of security, public safety, or criminal investigations. Users acknowledge and agree to such disclosures without prior notice.

6. Service Availability

While we aim to provide reliable access to the Service, we do not guarantee uptime or uninterrupted service. The Service may be unavailable due to:

  • Scheduled or unscheduled maintenance
  • Technical issues
  • System upgrades or force majeure events
  • The Service shall not be held liable for any loss or damage resulting from service interruptions.

7. User Conduct and Restrictions

You agree not to use the Service for:

  • Illegal, unethical, or immoral activities
  • Harassment, tracking, or surveillance without legal authority
  • Any misuse of data or false reporting

The Service reserves full discretion to determine what constitutes a breach of ethical or lawful use.

8. Account Suspension or Termination

The Service reserves the right to suspend or terminate any user account or group access at any time without notice if:

  • Terms are violated
  • Suspicious or harmful activity is detected
  • Payments are overdue

Users waive any right to claim damages due to such suspension or termination.

9. Limitation of Liability

By using the Service, you agree that:

  • The Service and its developers are not liable for any damages (direct, indirect, incidental, consequential) related to your use or misuse of the Service.
  • You assume full responsibility for your data, actions, and decisions made using the Service.

You agree to indemnify and hold harmless the Service from any legal claims resulting from your conduct, use of the Service, or an inability to use the Service.

10. Payments and Subscriptions

Access to the Service may be subject to a paid membership:

  • Users must remain current with their payments to retain access.
  • The Service may suspend services if payments are overdue.
  • All payments are final and non-refundable, regardless of service availability.

11. Modifications to Terms

We may update these Terms of Use at any time. Your continued use of the Service constitutes acceptance of the updated Terms of Use.

12. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved within the jurisdiction of South African courts.


 

Privacy Policy

Last updated: October 7, 2025

This Privacy Policy explains how Vehicle Detector collects, uses, shares, and protects your information when you use our mobile app and web-based platform (collectively, the “Service”).

1. What We Collect

We collect and store the following types of information:

  • User account information (e.g. name, email)
  • Photos taken using the mobile app
  • GPS coordinates and timestamps
  • License plate sightings and related metadata

This data may be considered personally identifiable information (PII) under South Africa’s Protection of Personal Information Act (POPIA). By using the Service, you consent to the collection, processing, and retention of this data in compliance with applicable privacy laws. The Service will destroy such data when it is not necessary to provide services, and to comply with legal requirements.

2. Why We Collect It

We collect this data to:

  • Log and analyze vehicle sightings
  • Alert users about license plates of interest
  • Track trends or patterns for license plates of interest in user environments
  • Improve the Service
  • Comply with legal obligations

3. Data Sharing

We may share data:

  • With law enforcement when legally obligated or in matters of public safety
  • With partners or authorities if deemed necessary by the Service for operational or investigative reasons

We do not sell or rent personal information to third parties.

4. Data Retention

The Service will destroy data when it is not necessary to provide services, and to comply with legal requirements.

5. Security Measures

We implement appropriate technical and organizational measures to:

  • Protect against unauthorized access
  • Prevent data loss or misuse
  • Ensure secure transmission and storage of data

However, no system can be 100% secure, and you use the Service at your own risk.

6. Your Rights (Under POPIA)

You have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion (where applicable)
  • Withdraw consent to processing (with consequences on system access)

Requests should be directed to the email address listed below.

7. Children's Privacy

This Service is not intended for children under 18. We do not knowingly collect data from individuals under the age of 18.

8. Changes to this Policy

We may update this Privacy Policy at any time. Your continued use of the Service constitutes acceptance of the updated Privacy Policy.

For questions about these Terms of Use and Privacy Policy, please contact us on info@vehicledetector.cloud.